What are your minimum order quantities?
MOQs are set per order and open to discussion. They depend on the SKU, the pack format and whether it is our label or yours, and we keep first orders sensible so you can prove the product in your own service before committing to volume.
What are your lead times?
As a guide, samples ship in about 7 to 10 days, and production runs about two to three weeks from a confirmed purchase order and cleared payment. A co-developed recipe or a custom format can add a little on top. We confirm a firm date against your quantity before you commit.
Can you customise the product for us?
Yes. Pick from our range or co-develop a recipe tuned to your market, and adjust the taste, format and pack size. See
how we serve.
Which markets do you ship to, and on what Incoterms?
India, the Gulf and select Southeast Asian markets today, with established export logistics and container fulfilment. Incoterms (EXW, FOB or CIF) are agreed per order and destination.
What are your payment terms?
Agreed per order, typically an advance with balance against shipment, or by letter of credit for larger export orders. All invoicing is under Nanak9 Superfoods Pvt. Ltd.
Can we get samples before we order?
Yes, and we want you to. Tell us what you serve or sell and roughly how much, and we ship a sample set. Prepare it on your own terms, in your own kitchen, and judge it exactly as your operation will.
What certifications do you hold?
FSSAI licensed, ISO 22000:2018, ISO 9001:2015, HACCP, GMP, Halal certified, and US FDA facility registration. Certificates and registrations are held on file and shared on request. See
manufacturing & quality.
What is the shelf life, and does it need refrigeration?
12 months at ambient temperature, unopened, with no refrigeration at any point in the chain. Refrigerate only after a pouch has been prepared.
What about allergens?
Allergens vary by SKU, commonly milk and tree nuts. Products are made on a shared line that also handles wheat, sesame and soy. Full allergen statements per SKU are available on request.
How do you keep it no onion, no garlic?
No onion or garlic touches any recipe. The flavour base is asafoetida (hing). Every recipe is built without onion or garlic from the start, and batches are run to keep that intact from sourcing through to seal.
